Introduction

To simplify the DNS configuration process and minimize errors, we have introduced an automated setup system in collaboration with our trusted partner, ENTRI. We understand that DNS configuration can be complex, and incorrect or incomplete setups can significantly impact email deliverability.

With this new automated process, ENTRI will securely generate and insert the required DKIM, SPF, and DMARC records directly into your Domain Service Provider system. This ensures that your email campaigns are authenticated and delivered seamlessly.

Below is a step-by-step guide to help you navigate this enhanced process.

Step-by-Step Process

Scenario: Users Launching a Campaign Without DNS Records

1. Selecting the Sender Address

• If the sender address is a Gmail account, campaigns can only be sent to an audience of approximately 100 users.

• If the audience size exceeds this limit, the system will recommend purchasing a custom domain for better deliverability.
  

2. Verification of DNS Records

• Upon selecting a sender address, a pop-up notification will appear, indicating any missing DNS records.
  

• The system will verify all required records in the background and display the results.

3. Manual vs. Automated Configuration

• Users can choose between manual DNS record entry or automated configuration via ENTRI.

• If a user selects "I’ll do it later", campaign scheduling will be restricted until DNS setup is completed.
  

4. Granting Permission for ENTRI Configuration

• The system will request user authorization to configure the domain via ENTRI.
  

• Users must click "Continue" to proceed.

5. Domain Analysis & Service Provider Detection

• ENTRI will analyze the domain and automatically detect the Domain Service Provider.
  

6. Login to Domain Service Provider

• If the service provider is AWS, for example, the user must log in using their credentials.
  

7. Reviewing DNS Records

• Users can review the record type and corresponding values in the "Show Added DNS Records" section.
  

8. Automatic DNS Record Insertion

• The system will automatically insert the necessary DKIM, SPF, and DMARC records:
  

  Type	Name/Host	Value	Reason
  TXT	-	v=spf1 include:_spf.tinyemail.com ~all	SPF
  TXT	_dmarc	v=DMARC1; p=none; rua=mailto:reports@dmarc.tiny-email.com; ruf=mailto:reports@dmarc.tiny-email.com; fo=1	DMARC
  CNAME	tec1._domainkey	tec1.dkim.tinyemail.com	DKIM
  CNAME	tec2._domainkey	tec2.dkim.tinyemail.com	DKIM

Once configured, users can seamlessly launch their tinyEmail campaigns without any further manual DNS adjustments.

Important Notes

• Mandatory DNS Setup: Completing the DNS setup is required for smooth campaign delivery. If left incomplete, a reminder banner will appear for 7 days.

• Test Emails: Users can send test emails even if DNS records are not configured; these will be delivered via our internal sender.

• Update Time: DNS records typically update within 10 to 20 minutes, though in some cases, it may take up to 48 hours.

• DMARC Consideration: If a user already has a DMARC record, adding tinyEmail’s DMARC record is optional, as it is primarily used for campaign reporting.

This new automated system enhances onboarding, improves email deliverability, and safeguards our infrastructure from misconfigured or unauthenticated campaigns.

For any queries, please reach out to our support team.