Integrating Your Domain with Ongage Using tinyEmail SMTP

Integrating Your Domain with Ongage Using tinyEmail SMTP

This guide explains how to integrate your sending domain with Ongage using tinyEmail SMTP authentication, including DNS configuration and Private SMTP setup.


Before You Start (Required): DNS Verification

Please complete the following before proceeding with the SMTP setup:

  1. Verify your domain in Ongage

  2. Verify your mailbox in tinyEmail


Step 1: Configure DNS Records for Ongage

Add the following DNS records to your domain to enable bounce handling, tracking, and image hosting in Ongage.

Purpose

Type

Host

Points To

Priority

Bounce Domain

MX

bounce.<your_domain.com>

mxprocessor.ongage.net

15

Tracking Domain

CNAME

track.<your_domain.com>

Refer to your Ongage Portal

—

Image Domain

CNAME

image.<your_domain.com>

Refer to your Ongage Portal

—


🔹 Note: Tracking and image domain CNAME values are provided in your Ongage Domain Setup Portal.

Example in Ongage Portal:


bounce.domain.png


Step 2: Configure DNS Records for tinyEmail SMTP Authentication

To authenticate email sending via tinyEmail, add the following DNS records:

Purpose

Type

Host

Points To

SMTP Authentication

CNAME

send.<your_domain.com>

send.tec-send3.com

DKIM Authentication

CNAME

tec1._domainkey.<your_domain.com>

tec1.dkim.tinyemail.com


⏳ DNS changes may take up to 24 hours to fully propagate.


Step 3: Enable Private SMTP Connection in Ongage

  1. Contact the Ongage Support Team.

  1. Request to Enable the Private SMTP Connection feature for your account.


Step 4: Configure Private SMTP Connection (tinyEmail SMTP Authentication)

Once Ongage confirms Private SMTP is enabled, configure it using the following settings:


Parameter

Value

SMTP Host

smtp.ongage.tiny-email.com

SMTP Port

2525

SMTP Username

<mailbox email address provided by tinyEmail>

SMTP Password

<password provided by tinyEmail>

Authentication Type

CRAM-MD5

Use TLS

No


Example in Ongage Portal:

smtp.ongage.tiny-email.com 1.png


Step 5: Configure Headers for Campaign ID Tracking

Configure custom headers so tinyEmail can track your campaigns


Parameter

Value

X-Custom-Campaign-ID

{{ocx_child_id}}


Example in Ongage Portal