FAQs
Multi-User Login & Management
tinyEmail is excited to introduce Multi-User Management, a powerful feature designed to enhance collaboration, increase security, and simplify user access control. Whether you're scaling your marketing efforts, adding new teammates, or managing a ...
Two-Factor Authentication (2FA)
To strengthen the security of your account, tinyEmail supports Two-Factor Authentication (2FA). This additional layer of protection helps ensure that only you can access your account - even if your password is compromised. Setting up Two-Factor ...
How Can I Cancel My Account and Prevent Being Billed Again?
How Can I Cancel My Account and Prevent Being Billed Again? Downgrade the plan or contact support The best way to prevent future charges is to downgrade your plan to the free option. You can make that change in the Plans & Billing section. (see ...
What's the Shopify Pro Plan?
What's the Shopify Pro Plan? Great news for Shopify merchants looking for better email marketing tinyEmail's Shopify Pro Plan is really quite special. And free for Shopify merchants. The Pro Plan is packed with snazzy Pro features like these: ...
How Do I Find My Send Limit?
How Do I Find My Send Limit? Scroll down the dashboard tinyEmail pricing depends on how many messages you can send out each month. So, you might be wondering how to find your current send total and plan limit. That's easy. tinyEmail Shopify app If ...
How to Contact the Support Team
How to Contact the Support Team Get answers 24x7 We love hearing from our customers. No, really! You see, every time we answer a question or solve a problem, our customers win. They're one step closer to building the store of their dreams. I know ...
Recover Facebook Password Without Email or Phone Number
Recover Facebook Password Without Email or Phone Number Access your Facebook account through password recovery Sometimes we get requests to solve techie problems not related to tinyEmail. Here's an example. How do I recover my Facebook password? ...
How to Split a tinyEmail LTD Account Bought on AppSumo 1
How to Split a tinyEmail LTD Account Bought on AppSumo It's a four step process In a previous article, I answered a question from a customer with multiple businesses. That customer wondered if splitting a tinyEmail LTD account bought on AppSumo into ...
Change the Account Email Address
Change the Account Email Address It's possible but not recommended Can I change the email address associated with my tinyEmail account? I see that question in the tinyEmail support chat from time to time. Here's my answer: Please don't. If you ...
How Many Emails Can I Send?
How Many Emails Can I Send? It depends The number of emails that you can send per month depends on your plan. On the Free plan, you can send up to 15,000 emails per month. That's a lot, especially for someone building a new business. As you grow, you ...
Unblock an Email Address in Gmail
Unblock an Email Address in Gmail Solutions for desktop and mobile devices So, you opened your Gmail account, thought you were getting spammed, and blocked the email address. Now, you want to unblock that address. Unblocking is really simple, but the ...
How to Renew Your tinyEmail Appsumo Account Licence Before Expiring?
How to Renew Your tinyEmail Appsumo Account Licence Before Expiring? Contact AppSumo tinyEmail does not have the authority to renew your AppSumo tinyEmail licence. For a smooth renewal process of your tinyEmail account, we recommend contacting the ...
Does tinyEmail Support Crypto Payments?
Does tinyEmail Support Crypto Payments? Can I use a coin to pay for my subscripton? No, sorry. We don't accept crypto payments or transactions from any non-traditional network, blockchain, or DeFI platform. Sure, some SaaS companies accept ...
tinyEmail Affiliate Program
tinyEmail Affiliate Program Hey, why not work with us? Does tinyEmail have an affiliate program? You betchya. Click to learn more and apply to our Partner program.
Set Up Your Billing Information
Set Up Your Billing Information Add payment methods Make the most of your tinyEmail account by setting up your billing information and adding a payment method. Even if you're on a free account, a verified payment method on file helps us prove your ...
How to Upgrade Your Plan
How to Upgrade Your Plan Take your business to the next level Upgrading your plan is simple. We do not lock you in based on the number of subscribers. You pay for the features you need and the volume of messages you want to send. Here's how. Navigate ...
How to Change Your Password
How to Change Your Password Protect your account Change your password on the My Account page. Log in to your tinyEmail account. Go to the bottom left corner of the page and click your account name. On the popup window, click My Account. On the next ...
Split a tinyEmail LTD Account Bought on AppSumo?
Split a tinyEmail LTD Account Bought on AppSumo? The short answer is yes Is it possible to split a tinyEmail LTD account bought on AppSumo into separate accounts for different companies and set their limits? Here's a scenario. You're running multiple ...